Microsoft Issues Apology and Refunds Over Australian AI Pricing

Microsoft Issues Apology and Refunds Over Australian AI Pricing

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Microsoft has formally apologized to its Australian 365 users and offered refunds, following legal action from Australia's competition watchdog. The tech giant was sued for allegedly hiding more affordable alternatives regarding its AI pricing.

Microsoft Apologizes for AI Pricing in Australia Amid Lawsuit

Tech behemoth Microsoft has extended an official apology to its Australian 365 users concerning its AI pricing practices and is now providing refunds. This development occurs ten days after Australia's competition watchdog initiated legal proceedings against the company. The lawsuit alleged that Microsoft had concealed cheaper alternatives from its customer base, prompting the current conciliatory measures and offers of financial redress.